Definitions and legal references
- This Website (or this Application)
- The property that enables the provision of the Service.
- Owner (or We)
- Odyssey Lab LLC – The natural person(s) or legal entity that provides this Website and/or the Service to Users.
- User (or You)
- The natural person or legal entity that uses this Website.
- Service
- The service provided by this Website as described in these Terms and on this Website.
- Personally Identifiable Information
- Refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.
- Cookies
- A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.
What Personally Identifiable Information is collected?
We may collect basic user profile information from all of our Users. We collect the following additional information from our Users: name, email address, phone number, and address. This information is collected when Users make inquiries, book sessions, or interact with our services.
What organizations are collecting the information?
In addition to our direct collection of information, our third-party service vendors (such as payment processors, booking systems, and analytics providers) may collect this information from our Users. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Users.
How does the Website use Personally Identifiable Information?
We use Personally Identifiable Information to customize the Website, to make appropriate service offerings, and to fulfill booking requests. We may email Users about our services, upcoming events, or information related to web design and digital marketing. We may also use Personally Identifiable Information to contact Users in response to specific inquiries, or to provide requested information.
With whom may the information be shared?
We may share Personally Identifiable Information with our affiliated agencies and third-party vendors for the purpose of providing our services. We also offer the opportunity to “opt out” of receiving information or being contacted by us or by any agency acting on our behalf.
How is Personally Identifiable Information stored?
Personally Identifiable Information collected by Odyssey Lab LLC is securely stored and is not accessible to third parties or employees of Odyssey Lab LLC except for use as indicated above.
What options are available to Users regarding collection, use and distribution of the information?
Users may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at hi@odysseylab.co.
Are Cookies Used on the Website?
Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Users and the services they select. We also use Cookies for security purposes to protect our Users. Users who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using https://wordpress-1319765-4822933.cloudwaysapps.com/, with the drawback that certain features of the Website may not function properly without the aid of cookies.
Cookies used by our service providers
Our service providers use cookies and those cookies may be stored on your computer when you visit our Website. We use the following service providers:
Google Analytics
This Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the Website analyze how Users use the site. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this Website.
Place of processing: United States – Privacy Policy – Opt Out
Google Ads
We use Google Ads to deliver targeted advertising. Google uses cookies to help serve the ads it displays on the websites of its partners, such as websites displaying Google ads or participating in Google certified ad networks. When Users visit a Google partner’s website, a cookie may be dropped on that end user’s browser.
Place of processing: United States – Privacy Policy
Meta Ads (Facebook)
We use Meta Ads (Facebook) to deliver targeted advertising. Facebook uses cookies to help serve and measure the ads it displays to users. When Users visit our Website, a cookie may be placed on that end user’s browser by Facebook.
Place of processing: United States – Privacy Policy – Opt Out
How does Odyssey Lab LLC use login information?
Odyssey Lab LLC uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Website, track a User’s movement and use, and gather broad demographic information.
How does the Website keep Personally Identifiable Information secure?
All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Users is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Users for any such occurrences.
How can Users correct any inaccuracies in Personally Identifiable Information?
Users may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at hi@odysseylab.co.
Can a User delete or deactivate Personally Identifiable Information collected by the Website?
We provide Users with a mechanism to delete/deactivate Personally Identifiable Information from the Website’s database by contacting us at hi@odysseylab.co. However, because of backups and records of deletions, it may be impossible to delete a User’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.
What happens if the Privacy Policy changes?
We will let our Users know about changes to our privacy policy by posting such changes on the Website. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a User has previously requested not be disclosed, we will contact such User to allow such User to prevent such disclosure.
Links to other websites
https://wordpress-1319765-4822933.cloudwaysapps.com/ contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.
Contact Information
If you have any questions about this Privacy Policy, please contact us at:
Odyssey Lab LLC
1611 Arcilla St
Austin, TX 78741
Email: hi@odysseylab.co
Phone: 737-303-5301
Last updated: Oct. 2, 2024